How to define and use custom fields to reduce false positives

Hello,

As per our user guide:
558029.pdf

Custom Fields do not affect the screening results, rather they are used to capture reference details and can also be used for filtering in the Case Manager.

One or multiple Custom Fields can be created by the Client or Group Administrator and are used to capture additional reference information relevant to the entity being screened. For example, Account Manager, Internal Reference, and Cat Code. These fields may be marked as required or optional, depending on the settings established by the group administrators.

Please let us know if this answers your query.