dex2 error in response
[Handler_BackEndFailure] Time-series request for GOOG.SN interval Daily failed (not permissioned)
I get this text in all fields: TR.ClosePrice, TR.OpenPrice, TR.LowPrice.... for 2018-12-30 date for RIC: GOOG.SN.
But not for TR.PriceClose, TR.PriceOpen...
What does it mean?
And what is the difference between those sets of the fields?
Best Answer
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@igorg, it seems that accessing this requires the subscription to the exchange.
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Answers
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in python I get this:
eikon.eikonError.EikonError: Error code Error | GOOG.SN: The user does not have permission for the requested data |
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@igorg can you open /GOOG.SN or GOOG.SN in the quote app on the terminal?
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yes, those 'bad' fields show "[Handler_BackEndFailure]..." in DIB
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sorry, Quote shows Access Denied: User req to PE(246)
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Is this a part of some higher level of membership with TR or it's a subscription to Chilean exchange?
I do collect about 1950 from that exchange every day and only 2 tickers have this error. How are they different than other?
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@igorg can you open 0#ISHARES=SN in the quote app? AAPL.SN? FACE.SN? HOME.SN?
i would speculate that some fields require subscription to the exchange and some not (like TR.PriceOpen), but only the support desk can provide you with the full explanation.
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yes, I can open all of them, except 0#ISHARES=SN
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@igorg you do not have access to real-time for any of those equities, but the delayed data only (e.g. /AAPL.SN instead of AAPL.SN). GOOG.SN does not have a delayed RIC, i.e. there is no /GOOG.SN. This is a content issue, you will need to raise it as "No delayed RIC for GOOG.SN".
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Understood. Thank you.
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