Cannot connect to Authentication URL

Serge · January 2020

Since Jan.3 2020 our service fails to connect to Authetication URL ( https://api.refinitiv.com/auth/oauth2/v1/token )

Did it change? If so, what's the correct one?

moragodkrit.chumsri_1 · January 2020

I can run Elektron SDK example connecting to the server and get token from v1 endpoint. Not sure Is there any error code return from your app? Can you provide the status/message?

Serge · January 2020

@moragodkrit

Suddenly it started working this morning.

Before it was simple failure to establish connection to URL. API Playground reported "Failed to fetch" error.

ma.elijah.romano · January 2020

@moragodkrit.chumsri_1

@moragodkrit_deprecated_0

Hi. Do you have any idea on the error shared by the client?

moragodkrit.chumsri_1 · January 2020

https://community.developers.refinitiv.com/discussion/comment/53903#Comment_53903

the error in the API Docs Playground does not relate to the issue in ETA client mentioned. As I stated in my reply previously, I can run the app connecting to the server so I can't confirm why the client unable to connect to the server. That is the reason that we need to know what is the error return from the ETA app.