how to delete a case completely

meirr
meirr Newcomer
in World-Check One

hello,

how can i delete a case completely so that i can open a new case with the old case id?

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Best Answer

  • Irfan.Khan
    Irfan.Khan LSEG
    Answer ✓

    @meirr

    You can use the "Delete a case" API to delete a case completely. Before using the "Delete a case" API, you will have to archive the case first. You can archive a case using the "Archive a case" API.

    Please check the Postman Collections v1.5 for the complete endpoints of the mentioned API calls.

    Also, please note that delete functionality should be enabled in your WC1 account to utilise the "Delete a case" API.

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