Error while authenticating with Python API

f.palma
f.palma Newcomer
in Datastream

Hi,

I'm encountering some problems while authenticating. The credentials have been given to me directly from the support, so they should be correct. Here is the problem:


image

Thanks in advance for the answers.



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Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @f.palma

    I got the same error when using an invalid credential.

    get_data : Exception Occured
    (<class 'Exception'>, Exception('Invalid credentials were supplied. This part of the Datastream service requires a child ID (beginning with Z) or a Datastream Professional ID.'), <traceback object at 0x000001B582F3AC48>)
    None
    Traceback (most recent call last):
      File "c:\python37\lib\site-packages\DatastreamDSWS\DS_Response.py", line 156, in get_data
        raise Exception(self.tokenResp['Message'])
    Exception: Invalid credentials were supplied. This part of the Datastream service requires a child ID (beginning with Z) or a Datastream Professional ID.

    You can test your credential by directly using the Datastream REST API website at http://product.datastream.com/DswsClient/Docs/TestRestV1.aspx.

    image

    If you get the same error, you need to contact the Datastream support team via MyRefinitiv to verify the credential.

    image

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