Failed to open or modify item request.

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Hi Team,

One of my customer is facing following issue for requesting real time data with EMA 3.5.0.0 version. And customer is connecting to ERT in cloud. Could you please advice what caused this issue and how to avoid it ? Thanks.

Error tips==============

Failed to open or modify item request. Reason: ReactorReturnCodes.FAILURE. Error text: Request reissue while stream state is known as open.

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