Unable to generate an API key

myline.sevilla LSEG

January 2021 in Eikon Data APIs

Raising this question en behalf of my client,

She just tried to create a test api key for the Eikon Data API

Unfortunately getting the following error: unable to generate an API key

Tagged:

• python
• eikon
• api
• workspace
• eikon-data-api
• refinitiv-dataplatform-eikon
• workspace-data-api

0

Best Answer

• 

  chavalit-jintamalit admin

  January 2021 Answer ✓

  Hi @myline.sevilla

  According to the error message I got from you.

  The user is registering a duplicate app name so it failed.

  Please ask the user to register a unique app name.

  0

Answers

• 

  chavalit-jintamalit admin

  January 2021

  Hi @myline.sevilla

  I just tried to register for a new app key and it works fine.

  
  

  

  
  

  A screenshot of the error would be helpful.

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• 

  myline.sevilla LSEG

  January 2021

  @chavalit-jintamalit According to client, the app key was generated. However she is having trouble finding out where she can obtain the exe for the Eikon Data API proxy

  Can you please help?

  0
• 

  chavalit-jintamalit admin

  January 2021

  https://community.developers.refinitiv.com/discussion/comment/72238#Comment_72238

  Eikon Data API Proxy is not available anymore.

  0