Failed - Step 02 -SEQ-case-create-simple: Save a very simple case
Hi,
I got error on step 2 SEQ-case-create-simple: Save a very simple case below mentioned quick-start
Error :
Body :
here step 1 has been succeed.
So, what issue here and how can I solve it?
Thank you
Best Answer
Answers
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0
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today i got a error (500 error code) in first step as well
SEQ-1a - groups Web Service - "Get my top-level groups"
but it worked yesterday
what is the reason behind it?
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Can you please share the request and the response headers as in postman console logs? Go to View and select - 'Postman console logs'.
We need to see the action header values which are being passed and returned.
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solved the first step right now. it is working
thank you,
But step 2 still has an error(401)
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Can you please share the dataToSign format from the pre request script?
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var dataToSign = "(request-target): post " + environment["gateway-url"] + "cases\n" +
"host: " + environment["gateway-host"] + "\n" +
"date: " + date + "\n" +
"content-type: " + environment["content"] +"\n" +
"content-length: " + contentLength + "\n" +
content;
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Thanks for sharing the details. The request formation appears to be fine. Can you please re-install postman and re-try?
If it does not help, we can have a quick call to troubleshoot further. The issue could be related to the content itself in that case.
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0
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I have dropped you an email. Please revert back so we can check further.
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