Not Authorized error on Research API

Masahiro
Masahiro Newcomer
in Refinitiv Data Platform

I use Research API through Python and API PLAYGROUND.

I had no problem so far, but suddenly I couldn't get the data through both of them.

The error message on API PLAYGROUND was 401(Use not authorized to get the document).

I used the API from another PC yesterday, which may be the cause.

Please tell me the solution.

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @Masahiro

    Can you access the API Playground page now? Are you using the trial license?

    I highly recommend you ask your Refinitiv representative to verify your permissions

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