Secondary fields can you pass through multiple Countries in the Country?

For secondary fields specifically country can I pass through multiple country codes?
For example { "typeId": "SFCT_3", "value": "IND","AUS","USA" }]
Or is only 1 country allowed per Country field? SFCT_3, SFCT_4 and SFCT_5?
Please note: the the value of the secondary fields are below -
SFCT_1 – GENDER
SFCT_2 – DOB
SFCT_3 – COUNTRY LOCATION
SFCT_4 – PLACE OF BIRTH
SFCT_5 – NATIONALITY
SFCT_6 – REG. COUNTRY (ORGANISATION)
SFCT_7 – IMO # (VESSEL)
Best Answer
-
Hi @mark06, Thanks for reaching out to us!
Yes! you can include multiple country codes in your screening but you can only add up to 3 country codes as the country location. Please look at the below how you can add multiple country codes in your request body.
Please feel free to reach out if any questions/concerns.
Thanks
0
Answers
-
Hi @anisetti.saikiranreddy01, we have tried sending a request with the above to the cases/screeningRequest endpoint and we are receiving this error:
[
{
"error": "DUPLICATE_SECONDARY_FIELD_NOT_ALLOWED",
"cause": "Secondary field types must not be duplicated for each combination of provider and entity type."
}
]Would you be able to provide an example request body which includes multiple country secondary fields, so that we can check that we are doing the right thing?
0 -
Hi @mark06
The reason why you are receiving the above error message is that your account is not enabled to use multiple secondary identifiers, which you can see under your subscription details when you logged into WC1.
Please let us know your account name so that we would go further and request our internal team to enable that feature under your account.
Thanks
0
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