Archive / Delete / Archive Bulk / Delete Bulk don't work

Hi,

The following end points return a 404 error

  • cases/{{case-system-id}}/archive
  • cases/{{case-system-id}}/delete

The following end points don't work

  • /cases/bulk/archive
  • /cases/bulk/delete

and return this error :
"errors": [
{
"error": "CASE_NOT_FOUND",
"cause": "API key does not have permission to access the case or case not found."
}

My user has Delete and Archive authorisations but I understand that my Pilot environment doesn't have the proper permissions.

Could you advise ?

Thank you

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