We are experiencing the same issue again and again. At some random times, the program cannot create Dex2Mgr or RSearchMgr.
The methods are (from eikondesktopdataapi.tlh):
virtual HRESULT __stdcall CreateRSearchMgr ( /*[out,retval]*/ IUnknown * * instance ) = 0; virtual HRESULT __stdcall CreateDex2Mgr ( /*[out,retval]*/ IUnknown * * instance ) = 0;
Those methods return a non-zero value indicating a failure. The only way to fix it - restart Eikon manually.
After the recent Eikon upgrade (4.0.61) and started to happen more often.
Is there a way to get more details about the error?