Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
5 0 2 5

Authentication Error : Failed to get access token 429 - {"error":"429" ,"error_description":"Request rate too high." }

While using rdpToken.py for Authentication, I am getting error that Failed to get access token 429 - {"error":"429" ,"error_description":"Request rate too high." },
https://api.refinitiv.com/auth/oauth2/v1/token API is used for Authentication.

#producterrorerror-429request-tokenerror429
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi @ETLBATeam ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

1 Answer

· Write an Answer
Upvotes
Accepted
22.1k 59 14 21

Hi @ETLBATeam,

The message means what it states in the status - the request rate at which your application is requesting a new token is too high. An access token is valid for a period of time, and in that period it can be used to make API calls using the same token. No need to request a new token everytime. If you see the rdpToken.py - it saves the token in a file and requests a new token only if the old one is expired.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi @Gurpreet ,
Is their any way to delete old/existing token as I don't see any token in folder.


Is the token being saved - does the script has write permission on the FS - can you paste the output of the rdpToken.py script.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.