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yurck avatar image
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http request failed : ConnectError( all connection attemppts failed )

screenshot-58.pngscreenshot-55.pngI can't connect to the server Refinitiv . Any browser cannot. proxy re-settings do not help either.

Refinitiv Eikon Destop does not start with an error 'CBootstrapImpl::LoadProviders' .

#productconnection-error
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raksina.samasiri avatar image   raksina.samasiri

Hi @yurck ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

Jirapongse avatar image   Jirapongse

@yurck

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

1 Answer

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wasin.w avatar image
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Hello @yurck

I highly recommend you contact the Eikon support team directly to help you with this Eikon desktop issue. You can contact the team via https://my.refinitiv.com/content/mytr/en/helpandsupport.html website.

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