Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
yurck avatar image
1 ●0 ●0 ●0

http request failed : ConnectError( all connection attemppts failed )

screenshot-58.pngscreenshot-55.pngI can't connect to the server Refinitiv . Any browser cannot. proxy re-settings do not help either.

Refinitiv Eikon Destop does not start with an error 'CBootstrapImpl::LoadProviders' .

#productconnection-error
screenshot-55.png (117.0 KiB)
screenshot-58.png (371.2 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
wasin.w avatar image
27k ●65 ●17 ●14

Hello @yurck

I highly recommend you contact the Eikon support team directly to help you with this Eikon desktop issue. You can contact the team via https://my.refinitiv.com/content/mytr/en/helpandsupport.html website.

contact-eikon-support.png



contact-eikon-support.png (20.9 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.