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danieluphromes avatar image
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How to choose what proxy Eikon or Workspace chooses when launched

I am having issues with the ports chosen by the Eikon and/or Workspace Desktop Applications. I was looking at way to work around the port 9000 chosen automatically by the app, and searched for info on your sites (including here and here); but now I think it might be easier picking the port that the app's proxy would use; is that possible?

FYI: I'm working on using the RD Lib. for Python with the desktop session.

eikonpythonworkspace#technology#productport-number
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Jirapongse avatar image   Jirapongse

@danieluphromes

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

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nick.zincone avatar image
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Hi @danieluphromes

I just checked to see if there is a way to override the 'port' specification and while there is, I found a problem that the development team will look at.

That being said, you really should not need to do this. What I would recommend is for you to do the following:

  1. Shutdown Workspace, Eikon, or both.
  2. Manually delete the .portInUse file from this directory: %APPDATA%/Refinitiv/Data API Proxy. Note: Assuming you are running on Windows
  3. Restart Workspace - the restart will create the .portInUse file
  4. Try your application again - the library is designed to pull out the port number within the above file.


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jonathan.legrand avatar image
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Hi @danieluphromes ,


You can choose the port with these steps:


1.Find the Refinitiv Workspace or Eikon app shortcut used on your machine:


1702656105859.png



2.Add the port you would like in the target in this way : "path to Eikon or Workspace.exe" --sxs-port=9100


1702655310563.png


In this example, I made it so that the Eikon App uses proxy 9100.


1702655310563.png (119.5 KiB)
1702656105859.png (236.8 KiB)
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