Hi,
I am using the refinitiv.data package in python when running Eikon on my desktop. All functions seem to be working correctly (e.g rd.get_history() works fine) but when I use rd.get_data() i am getting this error:
Cannot load the list of associated URLs from http://localhost:9060/api/rdp/streaming/pricing/v1/ for apis.streaming.pricing.endpoints.main endpoint.
RDError: Error code -1 | Cannot load the list of associated URLs from http://localhost:9060/api/rdp/streaming/pricing/v1/ for apis.streaming.pricing.endpoints.main endpoint.
My configuration json seems to work fine considering it works for other functions and I also had used this function and snippet of code without a problem last week.
I am checking now if it is a network connectivity issue, but it seems weird for certain functions it would work but for get_data() it does not.
Example code:
import refinitiv.data as rd
import pandas as pd
import os
import eikon as ek
eikon_key = os.environ.get('EIKON_APP_KEY')
if eikon_key is None:
raise ValueError("EIKON_APP_KEY environment variable not found!")
ek.set_app_key(eikon_key)
##############################################################
import os
import eikon as ek
import pandas as pd
import refinitiv.data as rd
os.environ["refinitiv-data.config.json"] = "../../Configuration"
eikon_key = os.environ.get('EIKON_APP_KEY')
if eikon_key is None:
raise ValueError("EIKON_APP_KEY environment variable not found!")
ek.set_app_key(eikon_key)
from the refinitiv-data.config.json
{
"logs": {
"level": "debug",
"transports": {
"console": {
"enabled": false
},
"file": {
"enabled": false,
"name": "refinitiv-data-lib.log"
}
}
},
"sessions": {
"default": "desktop.workspace",
"platform": {
"rdp": {
"app-key": "EIKON_APP_KEY",
"username": "#########",
"password": "###########",
"signon_control": true
},
"deployed": {
"app-key": "EIKON_APP_KEY",
"realtime-distribution-system": {
"url" : "YOUR DEPLOYED HOST:PORT GOES HERE!",
"dacs" : {
"username" : "YOUR DACS ID GOES HERE!",
"application-id" : 256,
"position" : ""
}
}
}
},
"desktop": {
"workspace": {
"app-key": "EIKON_APP_KEY"
}
}
}
}
Please let me know if I can try to do something else that is not related to talking to my IT team. Thank you