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The case 13765209 is closed with the following resolution:
The client's Eikon variant doesn't have access to Eikon API. Account Manager is now in communication with the client. The Eikon Python API is only available with Eikon for Commodities and Eikon Premium.
@eva_dovletoglou Sorry to hear about your issue - it seems to be working fine on my machine. Is it still erroring for you? If so I will open a ticket on your behalf.
Yes please open a ticket, It is not working today as well. Thank you very much!
@eva_dovletoglou apols just saw this - I have opened Case number: 13765209 on your behalf. The support team will reach out to you shortly. I hope this can help.