Update WC Hits Status Back To Unresolved In WC1

Good day, Refinitiv,

I want to check, in the WC1 web application, is there any way we can update a "Resolved" hit back to "Unresolved"? So that we can see it will fall under the "Mandatory Action" queue for the next follow-up action.

Thanks.

Find more posts tagged with

status

world-check-one

worldcheck-one-api

#technology

Accepted answers

ram.nitish

Hi @melvin,

Unfortunately, once a case is resolved, we do not have the option to revert it to an unresolved status. However, you can enable ongoing screening for such cases, which will notify you of any updates to a particular case.

Thanks,

Ram.

All comments

ram.nitish

Hi @melvin,

Thanks,

Ram.

melvin

oh ya sorry forgot to accept it. thanks for your answer.

Quick Links

All Forums
Recent Questions

EXPLORE OUR SITES