For a deeper look into our World Check One API, look into:

Overview |  Quickstart |  Documentation |  Downloads

question

Upvotes
Accepted
melvin avatar image
7 ●2 ●3 ●6

Update WC Hits Status Back To Unresolved In WC1

Good day, Refinitiv,

I want to check, in the WC1 web application, is there any way we can update a "Resolved" hit back to "Unresolved"? So that we can see it will fall under the "Mandatory Action" queue for the next follow-up action.


Thanks.

#technologyworld-check-oneworldcheck-one-apistatus
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
ram.nitish avatar image
216 ●3 ●0 ●1

Hi @melvin,


Unfortunately, once a case is resolved, we do not have the option to revert it to an unresolved status. However, you can enable ongoing screening for such cases, which will notify you of any updates to a particular case.


Thanks,

Ram.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.