Eikon API keeps getting timed out always, changing the Timeout time by using ek.set_timeout(1000) does not change any anything, While the same code runs on my colleagues' computers irrespective of the app key.
The following are the steps I tried:
- Changing network time between Private and Internet
- Trying to fetch the data using a loop
- Running the script in codebook
- Upgrading the eikon application
- Reinstalling Eikon App
The code works when I try for very small time periods like 6 months and fails when I try over a year or two years
--------------------------------------------------------------------------- CancelledError Traceback (most recent call last) /opt/conda/lib/python3.8/site-packages/httpcore/backends/asyncio.py in read(self, max_bytes, timeout) 32 try: ---> 33 return await self._stream.receive(max_bytes=max_bytes) 34 except anyio.EndOfStream: # pragma: nocover /opt/conda/lib/python3.8/site-packages/anyio/_backends/_asyncio.py in receive(self, max_bytes) 1202 self._transport.resume_reading() -> 1203 await self._protocol.read_event.wait() 1204 self._transport.pause_reading() /opt/conda/lib/python3.8/asyncio/locks.py in wait(self) 308 try: --> 309 await fut 310 return True /opt/conda/lib/python3.8/asyncio/futures.py in __await__(self) 259 self._asyncio_future_blocking = True --> 260 yield self # This tells Task to wait for completion. 261 if not self.done(): /opt/conda/lib/python3.8/asyncio/tasks.py in __wakeup(self, future) 348 try: --> 349 future.result() 350 except BaseException as exc: /opt/conda/lib/python3.8/asyncio/futures.py in result(self) 172 if self._state == _CANCELLED: --> 173 raise exceptions.CancelledError 174 if self._state != _FINISHED: CancelledError: During handling of the above exception, another exception occurred: TimeoutError Traceback (most recent call last) /opt/conda/lib/python3.8/site-packages/httpcore/_exceptions.py in map_exceptions(map) 7 try: ----> 8 yield 9 except Exception as exc: # noqa: PIE786 /opt/conda/lib/python3.8/site-packages/httpcore/backends/asyncio.py in read(self, max_bytes, timeout) 34 except anyio.EndOfStream: # pragma: nocover ---> 35 return b"" 36 /opt/conda/lib/python3.8/site-packages/anyio/_core/_tasks.py in __exit__(self, exc_type, exc_val, exc_tb) 118 if self._cancel_scope.cancel_called: --> 119 raise TimeoutError 120 TimeoutError: During handling of the above exception, another exception occurred: ReadTimeout Traceback (most recent call last) /opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in map_httpcore_exceptions() 59 try: ---> 60 yield 61 except Exception as exc: # noqa: PIE-786 /opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in handle_async_request(self, request) 352 with map_httpcore_exceptions(): --> 353 resp = await self._pool.handle_async_request(req) 354 /opt/conda/lib/python3.8/site-packages/httpcore/_async/connection_pool.py in handle_async_request(self, request) 252 await self.response_closed(status) --> 253 raise exc 254 else: /opt/conda/lib/python3.8/site-packages/httpcore/_async/connection_pool.py in handle_async_request(self, request) 236 try: --> 237 response = await connection.handle_async_request(request) 238 except ConnectionNotAvailable: /opt/conda/lib/python3.8/site-packages/httpcore/_async/connection.py in handle_async_request(self, request) 89 ---> 90 return await self._connection.handle_async_request(request) 91 /opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in handle_async_request(self, request) 104 await self._response_closed() --> 105 raise exc 106 /opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in handle_async_request(self, request) 83 headers, ---> 84 ) = await self._receive_response_headers(**kwargs) 85 trace.return_value = ( /opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in _receive_response_headers(self, request) 147 while True: --> 148 event = await self._receive_event(timeout=timeout) 149 if isinstance(event, h11.Response): /opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in _receive_event(self, timeout) 176 if event is h11.NEED_DATA: --> 177 data = await self._network_stream.read( 178 self.READ_NUM_BYTES, timeout=timeout /opt/conda/lib/python3.8/site-packages/httpcore/backends/asyncio.py in read(self, max_bytes, timeout) 34 except anyio.EndOfStream: # pragma: nocover ---> 35 return b"" 36 /opt/conda/lib/python3.8/contextlib.py in __exit__(self, type, value, traceback) 130 try: --> 131 self.gen.throw(type, value, traceback) 132 except StopIteration as exc: /opt/conda/lib/python3.8/site-packages/httpcore/_exceptions.py in map_exceptions(map) 11 if isinstance(exc, from_exc): ---> 12 raise to_exc(exc) 13 raise # pragma: nocover ReadTimeout: The above exception was the direct cause of the following exception: ReadTimeout Traceback (most recent call last) /opt/conda/lib/python3.8/site-packages/eikon/json_requests.py in send_json_request(entity, payload, debug) 113 logger.debug('Send ticket request:{}'.format(ticket_request)) --> 114 response = profile.send_request(json=ticket_request, timeout=(15.0, 15.0)) 115 /opt/conda/lib/python3.8/site-packages/eikon/Profile.py in send_request(self, json, timeout) 347 def send_request(self, json, timeout=None): --> 348 response = self._desktop_session.http_request(url=self.get_url(), 349 method="POST", /opt/conda/lib/python3.8/site-packages/eikon/streaming_session/session.py in http_request(self, url, method, headers, data, params, json, auth, loop, **kwargs) 669 loop = self._loop --> 670 response = loop.run_until_complete(self.http_request_async(url, method, headers, data, 671 params, json, auth, **kwargs)) /opt/conda/lib/python3.8/site-packages/nest_asyncio.py in run_until_complete(self, future) 97 'Event loop stopped before Future completed.') ---> 98 return f.result() 99 /opt/conda/lib/python3.8/asyncio/futures.py in result(self) 177 if self._exception is not None: --> 178 raise self._exception 179 return self._result /opt/conda/lib/python3.8/asyncio/tasks.py in __step(***failed resolving arguments***) 279 # don't have `__iter__` and `__next__` methods. --> 280 result = coro.send(None) 281 else: /opt/conda/lib/python3.8/site-packages/eikon/streaming_session/session.py in http_request_async(self, url, method, headers, data, params, json, closure, auth, loop, **kwargs) 657 self.log(1, f'TimeoutException on HTTP request: {t!r}') --> 658 raise t 659 except Exception as e: /opt/conda/lib/python3.8/site-packages/eikon/streaming_session/session.py in http_request_async(self, url, method, headers, data, params, json, closure, auth, loop, **kwargs) 636 try: --> 637 _request_response = await self._http_session.request( 638 method, /opt/conda/lib/python3.8/site-packages/httpx/_client.py in request(self, method, url, content, data, files, json, params, headers, cookies, auth, follow_redirects, timeout, extensions) 1526 ) -> 1527 return await self.send(request, auth=auth, follow_redirects=follow_redirects) 1528 /opt/conda/lib/python3.8/site-packages/httpx/_client.py in send(self, request, stream, auth, follow_redirects) 1613 -> 1614 response = await self._send_handling_auth( 1615 request, /opt/conda/lib/python3.8/site-packages/httpx/_client.py in _send_handling_auth(self, request, auth, follow_redirects, history) 1641 while True: -> 1642 response = await self._send_handling_redirects( 1643 request, /opt/conda/lib/python3.8/site-packages/httpx/_client.py in _send_handling_redirects(self, request, follow_redirects, history) 1678 -> 1679 response = await self._send_single_request(request) 1680 try: /opt/conda/lib/python3.8/site-packages/httpx/_client.py in _send_single_request(self, request) 1715 with request_context(request=request): -> 1716 response = await transport.handle_async_request(request) 1717 /opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in handle_async_request(self, request) 352 with map_httpcore_exceptions(): --> 353 resp = await self._pool.handle_async_request(req) 354 /opt/conda/lib/python3.8/contextlib.py in __exit__(self, type, value, traceback) 130 try: --> 131 self.gen.throw(type, value, traceback) 132 except StopIteration as exc: /opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in map_httpcore_exceptions() 76 message = str(exc) ---> 77 raise mapped_exc(message) from exc 78 ReadTimeout: During handling of the above exception, another exception occurred: EikonError Traceback (most recent call last) /tmp/ipykernel_192/272308052.py in <module> 1 start = time.time() ----> 2 epstest,err = ek.get_data(lister, fields, parameters = {'SDate':'2022-01-01','Frq':'W', 'EDate':"2024-09-09", 'curn':'USD'}) 3 end = time.time() 4 print(end - start) /opt/conda/lib/python3.8/site-packages/eikon/data_grid.py in get_data(instruments, fields, parameters, field_name, raw_output, debug) 188 payload = {'requests': [payload]} 189 --> 190 result = eikon.json_requests.send_json_request(_endpoint, payload, debug=debug) 191 192 if result.get('responses'): /opt/conda/lib/python3.8/site-packages/eikon/json_requests.py in send_json_request(entity, payload, debug) 129 error_msg = f'HTTP TimeoutException: {timeout_exception}.' 130 logger.error(error_msg) --> 131 raise EikonError(408, error_msg) 132 except EikonError as eikon_err: 133 logger.error(f"HTTP request failed: {type(eikon_err).__name__}-{eikon_err.message}") EikonError: Error code 408 | HTTP TimeoutException: .
I have also read somewhere on the forum I can access the eikon api without having the app running through a proxy I believe. Can I get some information regarding that as well.
Thanks in Advance