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trisha.gehlot avatar image
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Datascope gives error during backfilling

Hello Team,
Refinitv Error.PNG
Please find attached the error got during backfilling
Please have a look and guide accordingly.


Thank you,

Trisha Gehlot

#technologydss-rest-apidsserror
refinitv-error.png (186.2 KiB)
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trisha.gehlot avatar image
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Hello Team,

Could you please have a look to this issue??

Again we got some error for the same date(15-03-2024). PFA the error log.Refinitiv_error_2.PNG

Please have a look asap.

Thank you!!


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Jirapongse avatar image
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@trisha.gehlot

DSS provides REST API that supports HTTP requests and HTTP responses. The API can't throw any exceptions. I assume that the applcation got the HTTP status 500 and the following error message in the response.

1727918079290.png

Typically, the HTTP status 500 indicates the problem on the server. 

500 Internal Server Error
The server has encountered a situation it does not know how to handle.

Please contact the DSS support team directly via MyAccount to verify what the problem is.



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