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richard.willingham01 avatar image
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Error when Retrieving data through Python

I am seeing the below error whenever I try and retrieve data through Python. This was working just two months ago. Please advise, thank you.




1729082318686.png

eikon-data-api#technologypython api
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aramyan.h avatar image
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Hi @richard.willingham01 ,


I would advice looking into Eikon Data API and Refinitiv Data Library - Troubleshooting article which suggests some troubleshooting techniques to identify the issue.

Additionally, many times the issue is related with the version of httpx. So depending on your version you may need downgrade or upgrade it. I am running on these versions of Eikon and httpx:

eikon 1.1.18

httpx 0.24.1


Hope this helps.


Best regards,

Haykaz

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