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question

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Repeated occurrences of same category in Screening results

I am getting repeated category of same category (Regulatory Enforcement). Is that something related with pilot environment? When I screen in production web portal for the same search term, I have not got these kind of results. Please clarify. Please find the attached screenshot for the issue. Thanks

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wc1-postman-issue.png (111.9 KiB)
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1 Answer

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Hi @baskaran.subramanian,

Whenever you screen a particular case it will check the WC1 database and retrieve the screening result based on database information.In your mentioned screening result I saw there are 3 sources and based on these 3 sources you got 3 categories which is by default under Regulatory Enforcement.It's not related to pilot or production environment settings.It's based on database information.

Hope this will help.

Thanks,

Shilpi

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