Repeated occurrences of same category in Screening results
baskaran.subramanian
Explorer
I am getting repeated category of same category (Regulatory Enforcement). Is that something related with pilot environment? When I screen in production web portal for the same search term, I have not got these kind of results. Please clarify. Please find the attached screenshot for the issue. Thanks
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Best Answer
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Whenever you screen a particular case it will check the WC1 database and retrieve the screening result based on database information.In your mentioned screening result I saw there are 3 sources and based on these 3 sources you got 3 categories which is by default under Regulatory Enforcement.It's not related to pilot or production environment settings.It's based on database information.
Hope this will help.
Thanks,
Shilpi
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