Requesting a World Check profile Using the World Check one API - SEQ 5C

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Question by jyoti.surooprevo · Jun 13, 2018 at 06:38 AM · world-check world-check-one request

Requesting a World Check profile Using the World Check one API - SEQ 5C

I Am trying to work with the World Check One API with only SEQ 5c to fetch the profile by supplying the ID Please could you help what could be going wrong. I used the environment variable JSON file as provided and the JSON application request "Thomson%20Reuters%20World-Check%20One%20API.postman_collection"

I have provided the api-key & api-secret

I have turned off the SSL Verification

What could be going wrong ?

fdownloadsseq-5c.png (42.1 KiB)

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Christiaan Meihsl ♦♦ · Aug 16, 2018 at 03:21 AM 0

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Answer 1 · 2018-06-13T09:06:50Z

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Answer by Prabhjyot · Jun 13, 2018 at 09:06 AM

@jyoti.surooprevo,

The error which you are receiving could be due to temporary connectivity issue. When I try to pull the world check profile using the API call - "SEQ-5c: Get a World-Check profile", I am able to fetch the details successfully. - Please see the screenshot attached below:

Please let us know if you are seeing the error everytime you are trying to fetch the worldcheck profile using the API call.

icidd.png (36.9 KiB)

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Answer 2 · 2018-06-13T09:33:50Z

Answer by jyoti.surooprevo · Jun 13, 2018 at 09:33 AM

@Prabhjyot.Mandla

What I was asking was , are there anymore settings that I need to consider before sending my request ?

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Answer 3 · 2018-06-13T23:47:47Z

Answer by jyoti.surooprevo · Jun 13, 2018 at 11:47 PM

Looks like it is a firewall issue , the current proxy firewall setting dos not allow the access from corporate network I guess

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Answer 4 · 2018-06-13T23:48:32Z

Answer by jyoti.surooprevo · Jun 13, 2018 at 11:48 PM

looks like it is a firewall issue then , I guess !

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Answer 5 · 2018-06-14T06:00:45Z

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Answer by Prabhjyot · Jun 14, 2018 at 06:00 AM

@jyoti.surooprevo,

You may receive the error for the below reasons :

1. Firewall

2. Proxy

3. Connectivity issue

Sometimes the issue might get resolved only by restarting the Postman application.

- Can you please let us know if you are receiving the error for all the API calls, any specific API call or ramdomly?

- Also, can you please share the postman console logs, when you receive the 'could not receive any response' error?

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Nipat Kunvutipongsak ♦♦ · Jun 29, 2018 at 02:44 AM 0

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@jyoti.surooprevo, can you provide the information required by @Prabhjyot.Mandla in order to continue the investigation further?

Requesting a World Check profile Using the World Check one API - SEQ 5C

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