Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
1 0 0 2

Eikon Python API: No negative values via get_data / get_timeseries

Hello,

(The Reuters User Support forwarded me to this forum).

Tthere seems to be a problem with using the Eikon-API: I tried to fetch the WM Fixings for two currencies, e.g. EURUSD1MFIXM=WM and EURCHF1MFIXM=WM.

The EURUSD case is fine:

Import eikon as ek

eikon.get_timeseries(ric, “Close”, startdate, endate)

with startdate yesterday, enddate today

delivers one datapoint as expected.

However, the EURCHF query returns only NaNs, current+historical.

But when entering the ticker in the Eikon Application (Chart), the current and historical values are fully available.

I could reproduce the same issue with EURDKK or GBPCHF, which both are have values < 0.

I suspect that negative numbers for timeseries are internally defined as invalid/NaN when using get_timeseries?

Could you please fix this issue or provide a workaround?

See also attached Screenshot, the missing values are negative on these days.

best regards,

Max

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apierror
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
Accepted
1 0 0 2

Thanks for your swift response, the case is still open.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
18.2k 21 13 21

Hi @max.neudecker

I can reproduce the same issue.

I will report this issue to product manager.


ahs3.png (54.6 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
1 0 0 2

Hi, is there any response from the Product Manager about the issue? I guess, it requires an API update - what would be the next Release date?

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi @max.neudecker

I have not heard any update from PM yet.

Upvotes
18.2k 21 13 21

Hi @max.neudecker

Got an update that the problem is on the service which API is using.

You have an open case, 07875438, so please use that case as reference.

There will be no update on the API side.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.