Sudden 401 error

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Question by gerhardtm · Feb 10, 2020 at 03:15 PM · world-check world-check-one error-401

Sudden 401 error

Good day.

Up until about 20 minutes ago, our API calls to the pilot environment has worked perfectly. Since then we've been getting 401 errors.

Our api-key, api-secret, groupID's as well as how we generate the authorization header has remained unchanged.

Can you please confirm whether your pilot environment is working as expected?

Regards.

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Answer 1 · 2020-02-11T13:08:04Z

REFINITIV

Best Answer

Answer by Prabhjyot · Feb 11, 2020 at 01:08 PM

@gerhardtm,

Thank you for your query.

The API is working fine in the pilot. Could you please share the request / response headers of the failed API call to investigate on the cause of the Error 401?

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Sudden 401 error

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