Error when accessing Eikon data via API using R

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Question by Fernando E. · Jun 04, 2020 at 02:36 PM · eikon python eikon-data-api workspace refinitiv-dataplatform-eikon workspace-data-api r eikon-data-api-r

Error when accessing Eikon data via API using R

Hi,

I'm trying to access Eikon data via R using the API. I have installed "eikonapir" package and set my Eikon ID (+ have Eikon running on the back), but when trying to access data via "get_data" I get the following error message:

Error in curl::curl_fetch_memory(url, handle = handle) :

Failed to connect to localhost port 9000: Connection refused

Does anyone know what could be the source of the problem?

Thanks!

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Answer 1 · 2020-06-04T16:37:56Z

REFINITIV

Best Answer

Answer by Alex Putkov. · Jun 04, 2020 at 04:37 PM

@Fernando E.
It is possible that you're subscribing to the service, which does not include access to Eikon Data APIs. Unfortunately you chose to use a personal email address to register on this portal, which means we cannot identify you and check your account.

You can follow the steps described in this article to troubleshoot the issue you experienced. The article is written for the Eikon Data APIs for Python library, but the troubleshooting steps are mostly about Eikon and not the Eikon Data APIs library, which means you can follow the same steps with Eikon Data APIs library for R.

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Answer 2 · 2020-06-04T14:42:52Z

REFINITIV

Answer by jason.ramchandani · Jun 04, 2020 at 02:42 PM

Hi @Fernando E. - please check this post. What Eikon variant are you using? I hope this can help.

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Answer 3 · 2020-06-04T15:43:08Z

Answer by Fernando E. · Jun 04, 2020 at 03:43 PM

Thanks @jason.ramchadani. I've tried re-installing eikonapir package and turning off computer, but issue persist. What do you mean by Eikon variant? I typically acces Eikon R&D from Excel and/or Windows directly.

Thanks again

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Fernando E. · Jun 04, 2020 at 04:23 PM 0

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Error when accessing Eikon data via API using R

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