I have a problem running a python sample (market_price_spot.py) for testing the WebSocket RDP connection. In two computers that I tested, it worked as expected. But on other two, after retrieving the token successfully, the program hangs when trying to connect to the websocket address - an error does not happen, it just stands there waiting for a connection that will not happen.
Connecting to WebSocket wss://amer-3-t1.streaming-pricing-api.refinitiv.com/WebSocket for session1...
In the same computer, the same credentials were used in a similar C# sample and it worked as expected. So it is not a connectivity problem nor the credentials.
The python and libraries versions are:
WebSocket-client library: 0.58.0
requests library: 2.25.1
In the a Q&A in the developer pages of the "WebSocket API quickstart" that says that the versions should be "2.7.14, 3.6.7" and websocket-client greater than 0.49, but I think it should work with the versions I have.
Has someone come accross a problem like this one? Or that can suggest something to make it work?