Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
giulio.castelli avatar image
1 ●0 ●0 ●0

Eikon Data API with python: Error code 500

Hello,

I am using the API through python and getting error code 500. My company uses VPN servers and to access data from net we use proxy. Is it possible to define proxy for eikon functions. or is the error due to some other issue.

eikoneikon-data-apirefinitiv-dataplatform-eikonworkspaceworkspace-data-apierrorproxy
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Alex Putkov.1 avatar image   Alex Putkov.1

@giulio.castelli

Thank you for your participation in the forum. Are any of the replies below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply that best answers your question. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

1 Answer

· Write an Answer
Upvotes
Accepted
zoya faberov avatar image
32.2k ●40 ●11 ●20

Hello @giulio.castelli,

I think you may find this previous discussion thread useful in troubleshooting this issue.

I would also like to suggest reviewing article Eikon Data API(Python) Troubleshooting | Refinitiv for tips on suggested initial setup, as well as troubleshooting.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.