Erro while invoking "GetInterdayTimeSeries_2" method - "The remote server returned an error: (500...

...) Internal Server Error."
Hi,
While invoking "GetInterdayTimeSeries_2" we are receiving
"The remote server returned an error: (500) Internal Server Error."
curl -X POST "http://api.rkd.reuters.com/api/TimeSeries/TimeSeries.svc" -H "Content-Type:application/soap+xml" -d @File1 -v
File1- Post content:
<?xml version="1.0" ?>
<Envelope xmlns="http://www.w3.org/2003/05/soap-envelope">
<Header>
<To xmlns="http://www.w3.org/2005/08/addressing">http://api.rkd.reuters.com/api/TimeSeries/TimeSeries.svc</To>
<MessageID xmlns="http://www.w3.org/2005/08/addressing">uuid:b5e46e64-d4a7-4f9b-bab0-916ae01990dc</MessageID>
<Action xmlns="http://www.w3.org/2005/08/addressing">http://www.reuters.com/ns/2006/05/01/webservices/rkd/TimeSeries_1/GetInterdayTimeSeries_2</Action>
<Authorization xmlns="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Common_1">
<ApplicationID>sridharan</ApplicationID>
<Token>4692B6EF2345B5AFFEAAC876675D3EE55CC88044817E96B73C8EECDC6B804ACDE01A9D4355331CB32659D0AE43C5FDBC4464325BD1E60D393F8203EE564EEE4C5D395BCA31E7149B3D006CFE44034DDDF2ED9AF018AA7C56CBCF55C0D2E6054CB47E3D34178F920F55B637925F8E642ECB3620DF967B8B439BA2D1E802FD3428F5D546F35C080CA876A56BC66ECF6A514
</Token>
</Authorization>
</Header>
<Body>
<GetInterdayTimeSeries_Request_2 TrimResponse="true" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.reuters.com/ns/2006/05/01/webservices/rkd/TimeSeries_1">
<Symbol>JPY=X</Symbol>
<StartTime>2015-09-21T00:00:00</StartTime>
<EndTime>2016-09-21T23:59:00</EndTime>
<Interval>DAILY</Interval>
</GetInterdayTimeSeries_Request_2>
</Body>
</Envelope>
Response Received:
<s:Envelope
xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://www.w3.org/2005/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1/Fault_1_Reply</a:Action>
<a:RelatesTo>uuid:b5e46e64-d4a7-4f9b-bab0-916ae01990dc</a:RelatesTo>
</s:Header>
<s:Body>
<s:Fault>
<s:Code>
<s:Value>s:Receiver</s:Value>
<s:Subcode>
<s:Value
xmlns:a="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1">a:General_UnhandledException
</s:Value>
</s:Subcode>
</s:Code>
<s:Reason>
<s:Text xml:lang="en-US">The remote server returned an error: (500) Internal Server Error.</s:Text>
</s:Reason>
<s:Detail>
<ClientErrorReference
xmlns="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1"
xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<Timestamp>2016-09-21T08:45:43.356531Z</Timestamp>
<ErrorReference>b481f645234841cfab39bcdfcc256390</ErrorReference>
<ServerReference>03F5EF08821569363ECF7748A4B7F847B1834D3E2D6EDB42</ServerReference>
</ClientErrorReference>
</s:Detai* Closing connection 0
l>
</s:Fault>
</s:Body>
</s:Envelope>
Answers
-
Hi yajnasteju
For questions like these where you are having issues with the service please use Contact Us on
My Account (http://my.thomsonreuters.com)
or directly from the product so we can track it and the support desk can provide the necessary updates in a timely manner.Thanks
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