Login Rejected. Watchlist size of 2500 for 'WS JSON2' connection is outside of range [20001,50000...

...] supported for this ADS fanout tier for this type of connection.

Hi Team,

when I use client's RDP credentials to subscribe NEWS via Web socket , I get response with "Login Rejected. Watchlist size of 2500 for 'WS JSON2' connection is outside of range [20001,50000] supported for this ADS fanout tier for this type of connection."

could you advice how to solve it ?

thanks

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Accepted answers

umer.nalla

Hi @gang.chen1

You are not using the correct tier endpoint for which your MachineID has been licenced.

You are trying to connect to a Large Tier endpoint but only licenced for the Small tier.

Ideally, you should use the service discovery example - which will automatically identify endpoints matching your licence and region location- websocket-api/market_price_rdpgw_service_discovery.py at master · Refinitiv/websocket-api (github.com)

If they are using an MRN example that hardcodes an endpoint, then they can combine the Service Discovery code from the above example with the MRN example.

Another option (not recommended) is to select a valid small tier endpoint from the list of endpoints:

RTO New Hostnames August 2021

RTO Install and Config Guide

All comments

umer.nalla

Hi @gang.chen1

You are not using the correct tier endpoint for which your MachineID has been licenced.

You are trying to connect to a Large Tier endpoint but only licenced for the Small tier.

If they are using an MRN example that hardcodes an endpoint, then they can combine the Service Discovery code from the above example with the MRN example.

Another option (not recommended) is to select a valid small tier endpoint from the list of endpoints:

RTO New Hostnames August 2021

RTO Install and Config Guide

gang.chen1

Hi umer.nalla,

thanks for your reply and it works after I change to a small Tier endpoint.

I am using an MRN example that hardcodes an endpoint attached. sorry for I am not a coding expert and can't combine the Service Discovery code you mention. Could you pls help combine it ?

Also, Can you help clarify what is the definition/difference for sm/med/lrg endpoint ?

Huge thanks !Cloud_MRN_WebSocket - Copy.txt

umer.nalla

Hi @gang.chen1

Do you still require a sample that combines the MRN code with the ServiceDiscovery code?

I have been busy with some other time-critical work so was unable to look into it.

umer.nalla

hi @gang.chen1

I have added a combined example at Refinitiv-API-Samples/Example.WebSocketAPI.Python.MRN.RTO

Only done basic testing - so please test thoroughly.

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