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HTTP response code: 401 for URL: https://api-worldcheck.refinitiv.com/v2/cases

I am trying the API via a java programm. I've got this answer from the server for only 7 records in my database.

They present special characters as well as other records that were accepted (using exactly the same code)

The clock should be also synchronized

I used the answers provided in the forum in order to input names with special characters. It works for all records (also containing special characters) but not for this 7 records

Example that does not work:

{"groupId":"5jb6vhs4m9iv1gjs49dj8nwxu","entityType":"INDIVIDUAL","providerTypes":["WATCHLIST"],"name":"PIULACHS ALTAYÓ MARÍA TERESA","nameTransposition":"true","secondaryFields":[{"typeId":"SFCT_1","value":"FEMALE"},{"typeId":"SFCT_2","dateTimeValue":"1959-03-02"},{"typeId":"SFCT_4","value":"ESP"}],"customFields":[{"typeId":"5jb81n2w8eu01gjs4bubmqdlf","value":"QAM_2e727550-9816-32cf-9a61-618166f9010b"},{"typeId":"5jb81n2w8eu01gjs4bubmqdlg","value":"Contacts"}]}


Example that works

{"groupId":"5jb6vhs4m9iv1gjs49dj8nwxu","entityType":"INDIVIDUAL","providerTypes":["WATCHLIST"],"name":"PIULACHS ALTAYÓ MONTSERRAT","nameTransposition":"true","secondaryFields":[{"typeId":"SFCT_1","value":"FEMALE"},{"typeId":"SFCT_2","dateTimeValue":"1929-04-30"},{"typeId":"SFCT_4","value":"ESP"}],"customFields":[{"typeId":"5jb81n2w8eu01gjs4bubmqdlf","value":"QAM_54ea6be1-df05-4a22-f8bc-6181673e5a8d"},{"typeId":"5jb81n2w8eu01gjs4bubmqdlg","value":"Contacts"}]}


Have you got an ides what can be wrong ?

I've already checked the clock synchronization.

There no more than 30 seconds delay between creation the hmac authorization and sending the file

I've used the same code for both requests

Names are written in UTF-8


Regards

world-check-oneapiauthenticationscreening-apierror-401
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Hi @grepossi, thank you for reaching out to us! I appreciate you listing out the reasons above as why you don't think the 401 is occurring; however, I'd still like to see your full request and response body and payload. You can send a screenshot if it's easier for you. Please remove your API key since this is a public post.

Best,

Judith

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Body:

{"groupId":"5jb6vhs4m9iv1gjs49dj8nwxu","entityType":"INDIVIDUAL","providerTypes":["WATCHLIST"],"name":"HEJAL SAÏD","nameTransposition":"true","secondaryFields":[{"typeId":"SFCT_1","value":"MALE"},{"typeId":"SFCT_2","dateTimeValue":"1979-12-19"},{"typeId":"SFCT_3","value":"LUX"},{"typeId":"SFCT_4","value":"FRA"},{"typeId":"SFCT_5","value":"CAN"}],"customFields":[{"typeId":"5jb81n2w8eu01gjs4bubmqdlf","value":"QAM_db0953b8-a7db-894b-d479-5b55a44187d0"},{"typeId":"5jb81n2w8eu01gjs4bubmqdlg","value":"Contacts"}]}

request.png


response.png


Normally the code is executed in java. I've done the examples manually


Regards


request.png (27.1 KiB)
response.png (43.5 KiB)
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Thank you for providing that, @grepossi! I will email you directly to figure out the next steps.

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