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denis.gomes avatar image
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There was no endpoint listening at https://api.rkd.reuters.com/api/TokenManagement/TokenManagement.svc that could accept the message

Can anybody tell what I am doing wrong in connecting refinitiv for timeseries query. The config file has following settings:

<client>

<endpoint address="http://api.rkd.refinitiv.com/api/TimeSeries/TimeSeries.svc" behaviorConfiguration="endpointBehavior"

binding="wsHttpBinding" bindingConfiguration="HttpsAndRKDToken_ITimeSeries_1_HttpsAndRKDToken"

contract="ThomsonReutersKnowledgeDirect.ITimeSeries_1" name="HttpsAndRKDToken_ITimeSeries_1_HttpsAndRKDToken" />

<endpoint address="https://api.rkd.reuters.com/api/TokenManagement/TokenManagement.svc"

binding="wsHttpBinding" bindingConfiguration="HttpsAndAnonymous_ITokenManagement_1_HttpsAndAnonymous"

contract="ThomsonReutersKnowledgeDirect.TokenManagement_1.HttpsAndAnonymous.ITokenManagement_1"

name="HttpsAndAnonymous_ITokenManagement_1_HttpsAndAnonymous" />

</client>

rkd-apitime-seriesc#
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zoya faberov avatar image   zoya faberov

Hello @denis.gomes ,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If yes, please click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

2 Answers

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wasin.w avatar image
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Hello @denis.gomes

The RKD endpoint has been updated to "http://api.rkd.refinitiv.com/" like the following examples:

You can find more detail on the RKD API support portal site as suggested by my college.

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zoya faberov avatar image
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Hello @denis.gomes ,

I do not see the issue on my side. I would suggest to login into:

RKD Support Portal,

select API Catalog and test

1. Token Management

2. Time Series

To try to understand if the issue that you observe could be related to your connectivity, user entitlements&access, or code&config.

If on support portal you are able to request as expected, you may wish to next verify with RKD example code

Hope that this information helps

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