I have been using Eikon API with no problem, both on my workbook (Windows 10) and via the virtual lab (I am not sure which system it uses).
I recently got a new laptop with Win 11 and I couldn't get API working properly on this new laptop. The error messages include:
no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running.
2022-09-15 20:39:40,901 P [MainThread 24820] TimeoutException on HTTP request: ReadTimeout('') 2022-09-15 20:39:40,901 P [MainThread 24820] HTTP TimeoutException: .
I have tried a few potential solutions that I found in the forum, including:
- reinstall Eikon / restart machine
- upgrade / downgrade Eikon & httpx
- Eikon API troubleshooting: it already deviated at step 5 (Locate "APIPROXY" and "API Proxy is available on port XXXX" in the log file. By default, the port is 9060). No APIPROXY/API Proxy found in my log file.
- set proxy: couldn't make it work neither.
Then I came to a realization, that the problem might be the operating system itself. Is this indeed the case? Will there be a version update so that I can use it in the future on win 11 laptop? I would love to hear a confirmation from someone who knows what the problem really is.
Thank you for any possible help.