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Not receiving update messages after refresh message

When I make a request, I receive only one Refresh message back and a update message comes with a 20 minute delay? Any thoughts?



refinitiv-realtimewebsocketsupdate-messagerefresh-message
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Hi @goran.stepanovic,

You will get updates only when the instrument is actively traded. There doesn't seem to be much trading activity on it now. Try FX instrument like CAD=, GBP=. These are usually traded round the clock.

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If I send in a consolidated ric like the example below, do I need to re-subscribe to the LONGLINK*?


16:34:58.529 [2992] [HttpClient-1-Worker-0] INFO  - SENT:
 {
  "ID": 2,
  "Key": {
    "Service": "ELEKTRON_DD",
"Name": "0#/ETH:"
  }
}
16:34:58.571 [2992] [HttpClient-1-Worker-0] INFO - RECEIVED:
[{"ID":2,"Type":"Refresh","Key":{"Service":"ELEKTRON_DD","Name":"0#/ETH:"},"State":{"Stream":"Open","Data":"Ok"},"Qos":{"Timeliness":"Realtime","Rate":"JitConflated"},"PermData":"AwEBWUPA","SeqNumber":1359,"Fields":{"PROD_PERM":5943,"RDNDISPLAY":219,"DSPLY_NAME":"HYDRATED ETHAN/d","RDN_EXCHID":"BMF","CURRENCY":"BRL","PRC_QL2":"D15","REF_COUNT":9,"RECORDTYPE":136,"BCAST_REF":"ETHANOL","LONGLINK1":"/ETHV22","LONGLINK2":"/ETHX22","LONGLINK3":"/ETHZ22","LONGLINK4":"/ETHF23","LONGLINK5":"/ETHG23","LONGLINK6":"/ETHH23","LONGLINK7":"/ETHJ23","LONGLINK8":"/ETHK23","LONGLINK9":"/ETHM23","LONGLINK10":null,"LONGLINK11":null,"LONGLINK12":null,"LONGLINK13":null,"LONGLINK14":null,"LONGPREVLR":null,"LONGNEXTLR":null,"PREF_DISP":1482,"PREF_LINK":null,"DSPLY_NMLL":null,"RDN_EXCHD2":"BMF","MKT_SECTOR":"0","CONTEXT_ID":6423,"DDS_DSO_ID":12407,"SPS_SP_RIC":".[SPSCDSEM0303"}}]
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Yes. It is a chain instrument and you will have to follow the chain - i.e. subscribe to the links of the chain to get their data.

This article would be helpful to understand the chains and how to walk them.

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