registerClient threw OmmInvalidUsageExceptionImpl

daniel.lipofsky

I observed this error once on startup when loading 410746 subscriptions, and it did not occur again re-running the same code and RIC set, so it is intermittent and rare. What would be the best way to handle these? (and is this a bug on the refinitiv server side?)

2023-08-15 21:01:23.647 DEBUG [c.n.n.m.r.e.s.EmaSubscriptionConsumer] - SUBSCRIBE /LP68629224
2023-08-15 21:01:23.647 ERROR [c.r.e.a.OmmConsumerImpl] - loggerMsg
    ClientName: SingleItem
    Severity: Error
    Text:    Internal error: rsslChannel.submit() failed in SingleItem.submit(RequestMsg)RsslChannel 0
        Error Id 0
        Internal sysError 0
        Error Location null
        Error Text null
loggerMsgEnd


2023-08-15 21:01:23.651 ERROR [c.n.n.m.r.e.s.EmaSubscriptionProcessor] - While processing subscribe for /LP68629224
com.refinitiv.ema.access.OmmInvalidUsageExceptionImpl: Failed to open or modify item request. Reason: ReactorReturnCodes.FAILURE. Error text: null
        at com.refinitiv.ema.access.OmmBaseImpl.ommIUExcept(OmmBaseImpl.java:1871)
        at com.refinitiv.ema.access.OmmConsumerImpl.handleInvalidUsage(OmmConsumerImpl.java:649)
        at com.refinitiv.ema.access.SingleItem.rsslSubmit(ItemCallbackClient.java:3101)
        at com.refinitiv.ema.access.SingleItem.open(ItemCallbackClient.java:2936)
        at com.refinitiv.ema.access.ItemCallbackClient.registerClient(ItemCallbackClient.java:2210)
        at com.refinitiv.ema.access.OmmBaseImpl.registerClient(OmmBaseImpl.java:532)
        at com.refinitiv.ema.access.OmmConsumerImpl.registerClient(OmmConsumerImpl.java:255)
        at mycode.client.EmaConnection.subscribe(EmaConnection.java:279)
        at mycode.subscription.EmaSubscriptionProcessor.subscribe(EmaSubscriptionProcessor.java:36)
        at mycode.subscription.EmaSubscriptionConsumer.process(EmaSubscriptionConsumer.java:61)

Timestamps are UTC and I was connected to us-east-1-aws-3-lrg.optimized-pricing-api.refinitiv.net:14002 using com.refinitiv.ema:ema:jar:3.7.1.0

wasin.w

Hello @daniel.lipofsky

Based on the given information, the issue happens randomly. If the issue occurs again, please give us all log (or trace) information.

In the meantime, you may contact the RTSDK team via the GitHub issue page to verify this issue in more detail.

wasin.w

Hello @daniel.lipofsky

Thank you for contacting us. Do you have more logs or encounter any disconnections when the issue occur?

daniel.lipofsky

https://community.developers.refinitiv.com/discussion/comment/108178#Comment_108178

I don't see any sign of disconnect. There is nothing else in the logs and the next call to `registerClient` worked.

daniel.lipofsky

https://community.developers.refinitiv.com/discussion/comment/108494#Comment_108494

do you want something different from above? I think that's all I have.

raksina.samasiri

https://community.developers.refinitiv.com/discussion/comment/108794#Comment_108794

Hi @daniel.lipofsky ,

Have you raise the issue in the GitHub issue page as mentioned above? That way the RTSDK team is going to verify the issue in detail.

Thanks,
AHS