Hi,
I am trying to connect to rto with both the Speed guide application and java code. I get the same error in both. Error images are as follows.
Thanks.
@SelcukYAPICI
According the log file, the issuer of the certificate file is CN=hmb.gov.tr.
chain [0] = [[ Version: V3 Subject: CN=api.refinitiv.com, O=REFINITIV US LLC, ST=New York, C=US Signature Algorithm: SHA256withRSA, OID = 1.2.840.113549.1.1.11 Key: Sun RSA public key, 2048 bits modulus: 25051848246115837429544681296600530303584526036012791633977467114677035793644576755871650793499002603449939947731857631963608125721704317255213676628406140199638052480988493403654697408461919670185532837483214325993161802726371272236701614736617187529233764576122816639360564083667557750786997161868342021927612797143486760892533071576961053267939576024928578040546436840699089761520783993976188087972847805439246608959430259373523375064724671738724054487097876061434133456438465673738982601311185790663256738510230712361505847212251448213744021505021303644551077690376374345270740654103934971952641249154265647208669 public exponent: 65537 Validity: [From: Fri Nov 25 03:00:00 EET 2022, To: Sun Nov 26 02:59:59 EET 2023] Issuer: CN=hmb.gov.tr, OU="Bilgi Teknolojileri Genel Mdrl?", O=T.C. Hazine ve Maliye Bakanl???, L=ankaya, ST=ANKARA SerialNumber: [ 7535c296 dea760fe]
Typically, the issuer of api.refinitiv.com is CN=COMODO RSA Certification Authority.
"issuer" : "CN=COMODO RSA Certification Authority, O=COMODO CA Limited, L=Salford, ST=Greater Manchester, C=GB",
I think the issuer has been intercepted by your network servers (Proxy or Firewall) and the trustStore file (trustStore is: C:\Program Files\Java\jdk1.8.0_202\jre\lib\security\cacerts) doesn't have the certificate for CN=hmb.gov.tr. This is why it was unable to find valid certification path to requested target.
You need to contact your local IT support team to verify what the problem is.
java console error is as follows.
I checked that I have access authority to the url and ports listed below.
eu-west-1-aws-3-sm.optimized-pricing-api.refinitiv.net 403
eu-west-1-aws-3-sm.optimized-pricing-api.refinitiv.net 14002
eu-west-1-aws-3-lrg.optimized-pricing-api.refinitiv.net 443
eu-west-1-aws-3-lrg.optimized-pricing-api.refinitiv.net 14002
I am using version "1.8.0_202" as the java version.
Thank you for reaching out to us.
I can run it properly.
You can enble the debug log by using the -Djavax.net.debug=all parameter. For example:
"c:\Program Files\Java\jdk1.8.0_291\bin\java.exe" -Djavax.net.debug=all -jar SpeedGuide.jar 2> console.log
The log will be redirected to a console.log file. Please the log file when the problem occurred.
Jirapongse
The content of the log file is as follows
I expected to see the following information.
Nothing is written to the console.log file other than what I sent. Many things are written to the application I open with cmd.exe. I share them with you in the attachment.
new 13.txt
Thank you very much Jirapongse. I solved the problem by adding the institution's certificate to java.
