EikonError: Error code 2504 | UDF Core request failed. Gateway Time-out

cole

Hi,

I'm trying to run the following Eikon code as I do every week and I'm getting a gateway timeout error. Any suggestions?

f1 = pd.DataFrame()

RIC_List

for ric in RIC_List:

q='R:'+ ric + ' AND Topic:DEAL1 AND Language:LEN'

#print(q)

df = ek.get_news_headlines(q,count=25, date_from='2023-10-27', date_to='2023-11-03')

df1 = df1.append(df)

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Accepted answers

jason.ramchandani01

@cole Thanks for your question - I have tried this and it is returning with a smaller amount of rics:

import pandas as pd
df1 = pd.DataFrame()

RIC_List = ['VOD.L','TSLA.O']

for ric in RIC_List:
    q='R:'+ ric + ' AND Topic:DEAL1 AND Language:LEN'
    #print(q)
    df = ek.get_news_headlines(q,count=25, date_from='2023-10-27', date_to='2023-11-03')
    if len(df):
        df1 = df1.append(df)
        
df1

With these parameters it is running for me - you could also code defensively by adding a Try-Except block to trap errors and perhaps re-present the failing calls - see this thread here for an example.

I hope this can help.

All comments

[Deleted User]

Hi @cole,

This is usually for calls that are very large. Have you tried it with a RIC_List that only has 1 RIC?
Also: Can you get any data of any kind from the Eikon Data API? maybe with get_data ? I'm asking to make sure that you are authentificated as need be to start with, before using the ek.get_news_headlines function.

jason.ramchandani01

@cole Thanks for your question - I have tried this and it is returning with a smaller amount of rics:

import pandas as pd
df1 = pd.DataFrame()

RIC_List = ['VOD.L','TSLA.O']

for ric in RIC_List:
    q='R:'+ ric + ' AND Topic:DEAL1 AND Language:LEN'
    #print(q)
    df = ek.get_news_headlines(q,count=25, date_from='2023-10-27', date_to='2023-11-03')
    if len(df):
        df1 = df1.append(df)
        
df1

I hope this can help.

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