Hello,
While trying to download tick history data, we get at first a response with status code 202 , then it keeps pooling for many minutes ( sometimes hours) without response until we get the following exception :
- HTTPSConnectionPool(host='selectapi.datascope.refinitiv.com', port=443): Max retries exceeded with url: /RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08bad7f94939549f') (Caused by ProxyError('Cannot connect to proxy.', RemoteDisconnected('Remote end closed connection without response')))
Can you please advise on this issue ?