Client has access to CODEBK (and he uses that for accessing financial data). However, he does not to seem to have access to filings data via Codebook. This is strange, given that he does have access to filings data via Advanced Filing Search (ADVFIL). He does already have the code in CodeBook, but do not get any output (screenshot attached).MicrosoftTeams-image.png
A "setting" (as suggested in https://community.developers.refinitiv.com/questions/100586/retrieving-annual-reports-using-eikon-api.html) is preventing him from accessing it via Codebook. How can this issue be resolved?