Ema News feed - Auto reconnection not happened

thiruppathi.s

Hi Team,

We are running Ema C++ news component for news feed.

Yesterday the component got disconnected from the server and auto reconnect does not happen.

Please check the logs below,

loggerMsg

TimeStamp: 13:35:43.889

ClientName: Consumer_1_1

Severity: Error

Text: EMA Exception Handler

Application: EMA Application

Process Id: 0x7843

File: Impl/Thread.cpp

Line: 71

Exception occured

loggerMsgEnd

Please help me enabling the auto reconnection.

Thanks,
Thiruppathi S

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Accepted answers

umer.nalla

Hi,

The limited log output does not suggest a controlled disconnect - it could well be an application level problem.

If the network connection was lost or if the ADS server shutdown of if a service was down, you would get a more meaningful message explaining the loss, and the API would attempt to recover once the network/server/service was restored.

Once you do figure out what went wrong, I would recommend you use a ChannelSet - if you are not already doing so. See the EMA config guide for details and also the following post Example ChannelSet config

All comments

umer.nalla

Hi,

The limited log output does not suggest a controlled disconnect - it could well be an application level problem.

thiruppathi.s

Hi @umer nalla

We have added xml trace option in EmaConfig.xml file and found the connection is closed and reconnection not happened.

XML Trace output:

Exception Thrown from the application

loggerMsg

TimeStamp: 2017/03/24 04:32:47.873

ClientName: Consumer_1_1

Severity: Error

Text: EMA Exception Handler

Application: EMA Application

Process Id: 0x5D7F

File: Impl/Thread.cpp

Line: 71

Exception occured

loggerMsgEnd

Please help in this.

Thanks,

Thiruppathi S

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