Raising this question on behalf of a user:
Recently we migrated to Refinitiv Data Platform .Net from Eikon Data API and we are using Desktop sessions. After this migration we started seeing following issues:
- Receiving rate limit errors: Now Rate limit is set to 10000. Earlier there were no limit when we were using Eikon Desktop. How this Rate limit works? Sometimes there are multiple hits gets consumed for a single request. Is rate limit works differently for FundamentalAndReference, and HistoricalPricing APIs?
- There are some requests which gets response within 10-15 seconds and some are taking even more than 15 minutes.
- We are not able to match historic prices for few securities with HistoricalPricing and FundamentalAndReference.
Appreciate your advice and insights.