Open session failed

I want to access the IssueISIN via below code, but it reports that session is not created

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So I try to use below to open session, it reports that "Your credentials could not be authenticated";

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I get the key from below,

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May know if I input the right key? O there is another key that I should apply for this purpose?

Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    edited March 20

    @Lizhenxuan

    Thank you for reaching out to us.

    The message should be from the company's firewall or security software.

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    You may need to contact your internal IT support team to verify what the problem.

    You can try to set the NO_PROXY environment variable, as mentioned on this discussion.

    import os
    os.environ['NO_PROXY'] = 'localhost'
    

    Moreover, the key must be from the App Key Generator application. You need to run the Eikon or LSEG Workspace application on the same machine when running the code.

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