Filing API returns error message "User did not have entitlements to the field".

Hello, when I tried to get filing data with Python Filing API, I only get NAs and above error message.
I was able to download full correct data using ADVFIL function on LSEG WORKSPACE desktop app. However, I need to acquire filing data for over 3,000 firms. I cannot download all of it manually.
Here is my code:
response=filings.search.Definition(
query=FilingsQuery().orgid(SymbolLookup(ric="7203.T").convert())
.start_date("2024-01-01T00:00:00Z")
.end_date("2024-06-30T23:59:59Z")
.graphQL
).get_data()
Here is what "response.data.raw" returned:
'extensions': {'warnings': [{'field': 'FinancialFiling', 'message': 'Results may have been truncated. Specify a limit and cursor to fetch more.', 'type': 'RESULT_TRUNCATED', 'warningCode': 'DW005'}, {'field': 'FinancialFiling.FilingDocument', 'message': 'User did not have entitlements to the field.', 'type': 'NO_ENTITLEMENTS_FOR_FIELD', 'warningCode': 'DW003'}]}}
"SymbolLookup" and "FilingsQuery" is from:
Any solutions or alternatives of ADVFIL?
Best Answer
-
Thank you for reaching out to us.
I can retrieve the data properly when using the platform session.
However, it returns NA when using the desktop session.
I didn't see the following error in the raw data.
'message': 'User did not have entitlements to the field.'
According to the error, it looks like to be a permission issue. You may need to contact your LSEG account team or Sales team to verify your permission. Otherwise, you can try the platform session instead.
0
Answers
-
Thank you! Unfortunately, I got the same error via the platform session. Looks like I need to contact my account manager again.
0
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