Failed to open or modify item request. Reason: ReactorChannel is not available.

Frederic · 2025-04-17T03:23:11+00:00

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com.refinitiv.ema.access.OmmInvalidUsageExceptionImpl: Failed to open or modify item request. Reason: ReactorChannel is not available.

May I know the possible cause, that is, the meaning of the exception and in which condition, that exception will be raised? And additional the recipe.

The code line is just a RIC subscription which runs good normally and no disconnection log on the ADS server.

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Accepted answers

Jirapongse

@Frederic

Thank you for reaching out to us.

I checked the code and found that the library will throw this exception when the channel is null.

The client needs to contact the API support team directly via Contact Premium Support to investigate this issue.

All comments

Jirapongse

@Frederic

Thank you for reaching out to us.

I checked the code and found that the library will throw this exception when the channel is null.

The client needs to contact the API support team directly via Contact Premium Support to investigate this issue.

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