Hi, I would like to add an existing WC entity (a company, for which I have the WC code/reference ID) to an existing Case. How can I do this using REST API? I'm using Postman to test the API calls. Thanks, Kari
Hi @meteli,
Thank you for your inquiry. While it is not feasible to directly associate the WC record with a case, it is possible to link a primary case to a subcase. To accomplish this, please utilize the PUT[SEQ-linked-cases-create-links]: Create links between cases endpoint.
For comprehensive instructions, kindly refer to the documentation provided in the above link. Should you have any further questions, please do not hesitate to contact us.
Thanks, Ram
Ram, Thanks. Do I understand correctly that I can't add individual entities (organisations) directly to a case using the API, but instead have to create a case first for each entity and then join these entities to the "main" case? Kari
@meteli - Yes. That is correct
ok, thanks.
