WC1 API Status Query

Santosh.Mitra

Could you advise if WC1 API has a
status page or status information that would tell us that the API service is either up
or down. If not, is there a way to check at the time of request?

Also, how do users get notified when an outage / downtime is expected on WC1 API?

saha.shilpi1

Hi @Santosh.Mitra,

A notice for maintenance will be sent to all clients.
If you don't receive a copy or were not notified, please check with your compliance manager. Should you have any queries, please contact customer services at:
grc.wc.support@thomsonreuters.com

Hope this will help.

Thanks,

Shilpi

Santosh.Mitra

https://community.developers.refinitiv.com/discussion/comment/20622#Comment_20622

Thanks @saha.shilpi1

So there is no downtime for the API unless there is a scheduled maintenance in which case clients will be notified in advance?

Tomasz.Niestoruk

https://community.developers.refinitiv.com/discussion/comment/29816#Comment_29816

Yes, that is correct @Santosh.Mitra as long as Client is subscribed to notifications in the Developer Portal Community.