Why received "channel down" frequently?

Hi Thomson Reuters,

Recently, I add the subscription of the items from 4 to 15, which causes my Java program receives "Channel down" every 12 am, then reconnect, then channel down, then reconnect......finally, it receives "requestTimeout", then it died. However, it works no problem when I just subscript 4 items.

So I ask you for help that in which case will receive "Channel down" message? Is it because of the 15 items? logs.zip. Could you help me take a look for this please?

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Accepted answers

zoya faberov

Hello @Raj.Huang, as we are not able to reproduce the issue you are experiencing with standard examples, to help us reproduce the issue you are seeing, are you able to provide the source code?

All comments

Nipat Kunvutipongsak

Can I get all 15 item names? I'd like to check their update rate. Thanks!

Raj.Huang

RICs: CLc1 ，CLc2， CLc3， CLc4， CLc5， CLc6 ，CLc7， CLc8 ，CLc9， CLc10， CLc11， EUR=， AUD=， GBP=， JPY=，total: 15, new: the first 11

umer.nalla

Hi @Raj.Huang

Can you also provide the code you are using to make the 15 subscriptions?

Thanks.

Christiaan Meihsl

@Raj.Huang, can you also provide the code you are using to make the 15 subscriptions?

zoya faberov

Hello @Raj.Huang, as we are not able to reproduce the issue you are experiencing with standard examples, to help us reproduce the issue you are seeing, are you able to provide the source code?

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