DSWS login not working

jr123

Hi,

I am unable to login to Datastream Web Service.

According to the account team, I should have access. They told me to use my Child Logon ID and gave me a new password, which is giving the following error message:

'{"Code":"InvalidCredentials","Message":"User \'[myUsername]\' not entitled to ClientApi service.","SubCode":null}'

Here is the code I am running in python.

CODE:

import requests
token_url = 'http://product.datastream.com/DSWSClient/V1/DSService.svc/rest/Token?' \
            'username={0}&password={1}'.format([myUsername], [myPassword])
token_raw = requests.get(token_url)
print(token_raw.text)

The client account team said that I should troubleshoot the issue here. Any thoughts on how to solve this?

Thanks!

James.Bright1

Hi, this should be raised with the helpdesk, so we can look into your credentials and ensure you can have access to this product.