I got "N/A stale" when i tried to retrieve the data for Marketlink data feed

I got "N/A stale" when i tried to retrieve the data for Marketlink data feed. I suspect that i need to set the retrieve mode to True in order for me to retrieve the data. But i am not sure which config file i should change. Would you please advise? The version is 2.2.1.4. Thank you

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Accepted answers

zoya faberov

Hello @nikita.ou,

Yes, to see the inserts applied to the service, you will subscribe the service and RIC that you are inserting on. If the service you insert to is IDN_SELECTFEED, then yes, subscribe IDN_SELECTFEED service.

The user should be permissioned to insert on that service, to verify this, please contact your market data group.

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zoya faberov

Hello @nikita.ou,

MarketLink is a way to contribute to a service, rather then a data feed. For example, one would be contributing to IDN_SELECTFEED via MarketLink, and then consumer applications will be able to consume the contributed data.

Presently, MarketLink is being replaced with Contribution Channel as the means of contribution. To learn more, see the article Contributing your data to Thomson Reuters.

nikita.ou

Thanks Zoya. Does it mean there is no way for me to subscript the MarketLink feed? If I would like to test whether my contribution is successful, should subscript to the IDN_SELECTFEED to verify?
Understood that MarketLink will be replace by Contribution Channel, but we haven't migrated to it yet. We will still need to test MarketLink for TREP3 on our end.

Thanks

zoya faberov

Hello @nikita.ou,

The user should be permissioned to insert on that service, to verify this, please contact your market data group.

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