Repeated Timeouts

Is there a way to modify the timeout parameter in the eikon api ? I am getting a lot of Request Timeouts and it usually works when I restart the program. Internet connectivity and speed is not the issue here. Can someone please guide me in case there is a way to increase the timeout for connection on Eikon API or should I be looking at something else ?

eikon.eikonError.EikonError: Error code 408 | Request timeout occured

Find more posts tagged with

python

eikon

connection

workspace

eikon-data-api

refinitiv-dataplatform-eikon

workspace-data-api

Accepted answers

abbanerjee

Actually I decided to modify the API and then discovered that there is a configureable timeout. I am using it and seems to be working as expected.

All comments

nick.zincone

Hi @abbanerjee,

There is no timeout parameter you can modify unfortunately. I would suggest instead reduce the amount of data in your request by limiting the timeframe (date range for example). See this thread for related question.

abbanerjee

How about using set_timeout in the API ?

nick.zincone

Hi @abbanerjee,

Thank you for pointing this out. I have not tried this but according to the documentation it should do what you may need. Did you try it?

abbanerjee

Actually I decided to modify the API and then discovered that there is a configureable timeout. I am using it and seems to be working as expected.

nick.zincone

Great. Thanks for the update.

EXPLORE OUR SITES